Delete your MotoBFF account

You can delete your account and its data at any time, from the app or by email.

In the app

Open MotoBFF, go to Settings → Delete account and confirm. It takes effect straight away, on iPhone and Android alike.

Without the app

Email matej@motobff.app with the subject "Delete my account". Send it from the email address on your account, or tell us your rider name. We may ask you to confirm it's your account, and we'll delete it within one month.

What is deleted

Your profile, all your photos, bikes, friends, ratings you gave, notifications, crash reports and private data, your private places and routes, your favourites, and your private conversations (for both of you). If you signed in with Apple we also revoke MotoBFF's access to your Apple ID, and with Google we disconnect it.

What stays, and for how long

• The words of messages you sent in group chats remain for the other riders, shown as "Deleted rider". Photos and locations you sent there are deleted.
• Group rides you hosted pass to another rider on them, or are cancelled.
• Public places and routes stay, without your name.
• Reports and moderation records stay for 365 days.
• If you used an invite, or were banned, a scrambled code of your sign-in is kept as described in the Privacy policy (at most two years for invites, until the ban would have ended for bans).
• Backups held by our provider can contain deleted data for a short time until they expire.

You can also download a copy of your data first: Settings → Your data → Download my data.